Pants: Order normal waist size, cut is one inch bigger. 28, 30, 32, 34, 36, 38, 40, 42, 46, 52, 56, 58
Note: Bibs, Parkas, insulated or wind barrier are not stocked items, each is made upon order. Allow for extra delivery time. Any custom alterations are an additional $25 per garment.
Big Sizes: Parkas, shirts in sizes 3XL and 4XL or pants in 44" to 60" are available, but are not a stocked item. Add $20 additional for each.
Guarantee: DAY ONE stands behind all their products. We guarantee our products to your satisfaction for workmanship and to be free of any defects. We have always taken good care of our customers, and will replace or repair any product in question.
Gift Certificates: Many customers purchase gifts for family, friends, guides and outfitters, and business associates. Call us and we will help you arrange for a DAY ONE item to arrive at your prescribed recipient.
Returns: Products being returned must be insured and accompanied with a copy of the purchase receipt. Size exchanges must be indicated in writing along with payment for return shipping to you. DAY ONE will credit any shipping cost for incorrect products or sizes sent. Full refunds are processed on unused items with hang tags in place only. Used items are discounted according to use. No refunds 30 days after purchase,
Shipping: All orders are shipped UPS, Federal Express, Priority Mail, 3rd day, 2nd Day and Next Day delivery costs are on rate chart and may reflect dimensional weight. Always call to check for availability of product. Large orders will be subject to dimensional weight and charges. Partial orders may be shipped separately. Any returned checks are subject to a $20.00 service charge. Declined credit cards accrue a $2.00 telephone call charge on order.
The charge card companies require a processing fee be added to the total of each purchase. DAY ONE does not receive or hold these funds, they are processed straight through to your charge card company. Mailed in checks or money orders will not accrue these costs. Thank You.